The side panel doesn't open
Make sure your browser supports MV3 side panels (Chrome 114+, Edge 114+, Arc, Brave). In Chrome, check Settings → Launch: Floating and Pin on top open a separate window rather than the docked panel. Some enterprise policies block the side panel API. Try a clean Chrome profile to rule out a conflicting extension.
MCP status chip stays offline
Cloud mode: confirm your bearer token is pasted on the extension's dedicated MCP page (opened from the header MCP chip) and the same token is in your agent's config. Local mode: confirm the companion server is running (clone the repo, npm install, npm start) and your config's cwd points at the repo root. Multiple Design Mode clients can share port 9960; never add a kill -9 startup command. If another application owns 9960, choose a different DM_PORT such as 9961 and set the extension's Local port to match. Self-hosted: confirm the relay URL is correct and Redis is healthy.
Send to Agent button is greyed out
The button only enables when an agent is actually attached (the MCP status chip will be the connected colour). Restart your agent after pasting the config snippet — most clients only re-read MCP servers at startup.
Edits aren't persisting
Design Mode stores edits in chrome.storage per origin. If you reload after switching to Incognito or a different Chrome profile, the storage is separate. Check the Changes tab is showing your edits — if it is, the storage is fine, just the page may have re-rendered.
Still stuck?
Open the Help panel inside the extension (? icon) → Copy diagnostics → file an issue on GitHub. The diagnostics block has the environment metadata maintainers need.